Silverline Credit is committed to handling personal information responsibly, transparently, and with appropriate safeguards. This policy describes the information we collect, how we use it, and the choices available to you.
Effective October 2, 2026
Please read this document carefully. It explains the principles and practices that apply when you use Silverline Credit products, services, and digital channels. If you need help understanding a provision, contact our service team before proceeding.
Section 1
This policy applies to personal information collected through Silverline Credit websites, applications, customer service channels, and other services that link to this policy. It is intended to give you a clear view of our information practices and the controls we use to protect your information.
Specific products may provide additional notices at the time information is collected. Those notices supplement this policy and control where they differ.
Section 2
Depending on how you interact with us, we may collect:
We collect only the information reasonably necessary for the purposes described in this policy or disclosed when you provide it.
Section 3
We use personal information to:
Section 4
We may share information with affiliates, processors, technology providers, professional advisers, payment networks, credit reporting agencies, fraud prevention partners, and other vendors that perform services for us. These providers may use information only for the services we authorize and must protect it under contract or applicable law.
We may also disclose information when you direct us to do so, to protect our customers or property, to investigate suspected fraud or unlawful activity, in connection with a corporate transaction, or when required by law or legal process. We do not sell personal information for money.
Section 5
Our digital channels may use cookies, software development kits, pixels, and similar technologies to remember preferences, keep sessions secure, understand usage, and improve performance. Essential technologies cannot be disabled where they are required to provide a requested service.
Depending on your browser or device, you may be able to manage optional technologies through browser settings or an available privacy preference tool. Blocking cookies may affect site functionality.
Section 6
We use administrative, technical, and physical safeguards appropriate to the sensitivity of information. These measures include access controls, encryption in transit, monitoring, authentication controls, staff training, and incident response procedures. No internet transmission or storage system can be guaranteed completely secure.
We retain information for as long as needed to provide services, meet contractual and regulatory requirements, resolve disputes, enforce agreements, and maintain appropriate business records. Retention periods vary by record type and risk.
Section 7
Subject to applicable law, you may ask us to provide access to, correct, update, or delete certain personal information, or to explain how it is used. You may also manage marketing communications by using the unsubscribe instructions in a message or contacting us. We may need to verify your identity before completing a request.
Some information must be retained or cannot be changed because of legal, security, fraud prevention, or service requirements. If we cannot fulfill a request, we will explain the reason and any review or complaint options available to you.
Section 8
Our services are intended for adults and are not directed to children under the age required by applicable law. We do not knowingly collect information from a child without appropriate authorization.
If you access our services from another country, information may be processed in jurisdictions where we or our service providers operate. We apply appropriate safeguards required by applicable law for cross-border transfers.
Section 9
We may update this policy to reflect changes in products, law, technology, or our information practices. We will post the revised policy and update its effective date. Material changes will be communicated through an appropriate channel.
Questions, privacy requests, and complaints may be submitted through our Contact page. Please do not include account numbers, passwords, or other sensitive credentials in an unsecured message.
Our team can help with questions about this document, accessibility, or your relationship with Silverline Credit. Visit the Contact page to choose the appropriate support channel.
Contact us